About SatisfiedUser — Senior UX Design Agency in Los Angeles
SatisfiedUser is a Los Angeles-based on-demand UX design agency built for startups and growing brands. Our team of senior designers has 10+ years of experience and has delivered over 500 projects.
Our Story
SatisfiedUser was born from a simple idea: what if startups could access the same quality of design talent that Fortune 500 companies have, without the overhead of building an in-house team? We built a platform that connects companies with vetted, senior-level UX designers who deliver agency-quality work at startup speed.
Our Values
Quality Over Quantity
Every design we deliver meets agency-level standards. We never cut corners or compromise on craft.
Transparent Communication
Real-time updates, 24/7 messaging, and complete visibility into your projects from day one.
Speed Without Sacrifice
Fast turnaround on every request. Enterprise-grade design delivered at startup speed.
Partnership Mindset
We embed ourselves into your workflow and become an extension of your team, not a vendor.
Our Team
Creative Director — UX Strategy & Design Leadership. Lead Designer — UI/UX Design & Prototyping. Brand Strategist — Branding & Visual Identity. UX Researcher — User Research & Testing.
By the Numbers
20+ Years in Business. 500+ Projects Delivered. 98% Client Satisfaction.
Frequently Asked Questions
Where is SatisfiedUser based?
SatisfiedUser is headquartered in Los Angeles, California. We serve clients across the United States and internationally, delivering senior-level UX design remotely with zero quality compromise.
How does SatisfiedUser differ from a traditional agency?
Traditional agencies bill by the hour and pad timelines. SatisfiedUser offers a flat monthly subscription with predictable costs, unlimited revisions, and a dedicated design team — without the overhead of a full agency retainer or the risk of junior designers handling your most critical product work.
What types of companies work with SatisfiedUser?
We primarily serve SaaS startups, product-led growth companies, and scaling brands that need consistent design output without hiring in-house. Our clients range from pre-seed founders designing their first MVP to Series B companies scaling their design systems.
How long does it take to get started?
Onboarding takes less than 24 hours. Once you choose a plan, your client portal is active immediately. Most clients submit their first design request the same day they sign up.